How do I return an item?
If you are within 30 days of receipt, to arrange for a return, complete the online RMA Request Form (for either Fitness or Backyard products). If you are outside of the 30 days of receipt, and feel this is a warranty issue, please complete the online Warranty Request Form. Once submitted, our team will review your case and contact you within 5 business days regarding next steps. We can help set up a return shipping label for your convenience. Please allow 1–2 weeks for processing, once we receive your returned item(s). The money will be refunded back to the credit card that you used for your original purchase.