Can you ship to APO/FPO, P.O. Boxes, or international addresses?
We currently do not ship large packages to APO/FPO addresses, P.O. Boxes, or international addresses. Products under 9 lbs can be shipped to APO/FPO addresses and PO boxes, but you will need to place your order over the phone. Since we do ship most products to any address in the contiguous United States free of charge, if you would like to have a trampoline delivered outside the US, we recommend contacting a freight forwarder with an address within the US that ships to your destination country.
The customer is responsible for all interaction with the freight forwarder. Each company has different processes and requirements and JumpSport only provides inland freight – meaning we will deliver the product to the address the customer provides, but our responsibility and expertise do not extend to the international shipping. JumpSport can provide special labeling of boxes, or paperwork such as a commercial invoice, for an additional processing fee of $25. Shipments going to a freight forwarder may also need to be paid in advance by a cleared check or a wire transfer. Additional costs imposed by the government or the Freight Forwarder, and extra charges incurred due to incomplete or incorrect information provided by the Freight Forwarder, are entirely the responsibility of the customer. Any cancelled order that has already been shipped will be considered a return and subject to our Return Policy. Please note that due to the shipment out of the country being beyond our control, once the product is accepted by the freight forwarder we assume it is undamaged and any subsequent damage would not be warranted. Any warranty claims or future parts can be shipped only to locations within the US.
You can also purchase JumpSport Fitness products from the following international websites:
- JumpSport Mexico: https://jumpsport.com.mx/
- JumpSport Germany: https://jumpsportfitness.de/
- JumpSport & AIBI Singapore: https://aibifitness.com/consumer/brands/aibi-jumpsport.html