Fitness Holiday Shipping Details

Order Deadlines

For FedEx shipments, December 16th is the last day to order for possible Christmas delivery within the contiguous U.S. Please refer to the FedEx shipping maps below for estimated delivery times.

Tracking Information

If it has been more than 5 business days and you have not received tracking information — or your tracking shows no movement — please contact us for an update.

If your item is on backorder, you should have received a notification. In the event of any shipping delays, we’ll email you with updated availability dates as soon as possible.

Order Processing & Delivery Times

Orders typically take up to 1 business days to process and ship from our warehouses in Pennsylvania, Virginia, or California.

Once shipped, you can track your order directly through the carrier’s website. Refer to the FedEx Ground maps below for estimated transit times to your area.

For Delivery by December 23rd

  •     4 Business Days: Order by Dec 17th
  •     3 Business Days: Order by Dec 18th
  •     2 Business Days: Order by Dec 19th

Partial Shipments

Some orders may ship in multiple boxes from different warehouses and may arrive on separate days. Each shipment—whether sent via UPS, FedEx, or USPS—will generate its own tracking email directly from the carrier.

If you haven’t received a tracking email, please check your spam or junk folder. If a box appears to be missing, contact us so we can open an investigation with the carrier. Please allow 7–10 business days for resolution.

FedEx/USPS/UPS Estimates for Specific Accessories and Parts

The following products are only stocked in our Texas warehouse. Use the map below to determine the number of days to ship to you.

  • Fitness & iBounce Videos  
  • Storage & Carry Bags for Fitness Trampolines
  • Trampoline ToeSox
  • JumpSport Fitness Strength Training Kit
  • JumpSport Wearable Weights
  • Resistance and Glute Bands
  • Replacement Mats and Elastic Cords 

Extended Holiday Return Policy

Wrong Size? We have extended our standard 30 day return policy for the holiday season. Purchases made on JumpSport.com between November 4th, 2025 and December 31st, 2025 can be returned or exchanged up through January 31, 2026. (Some restrictions apply.) Full Return Policy.