What is your return policy for Fitness products?
If you decide that your Fitness product is not right for you once it ships and up to 30 days of receipt, the return process is easy. The product must be in saleable condition, with original packing materials. We will refund your purchase price, minus return shipping costs (from your location to our return warehouse). Not shipping in the original box can be very costly and greater than the amount you were quoted based on original box size. Please note our 500 series non-folding models are spacious trampolines and ship in oversized boxes and the return shipping fees for these units can be up to $400.00. A $20.00 restocking fee may be deducted from your refund for any opened trampoline boxes and a $10.00 restocking fee for any opened accessory boxes. We do not take returns of items under $50.00. Clearance items do not qualify for returns or refunds.